1. Introduction

Protecting the privacy and personal data of our clients, investors, property owners, business partners, and website visitors is a priority for Réplica Private.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), as well as Portuguese Law No. 58/2019 of 8 August.

By using this website or providing your personal data to Réplica Private, you acknowledge and accept the practices described in this Privacy Policy.

2. Data Controller

The Data Controller responsible for the processing of personal data is:

Réplica Private
A brand belonging to the Réplica Group

Address: Rua de Sagres, No. 11, 4150-649 Porto, Portugal
Telephone: +351 926 730 370
Email: media@replica.pt
Website: www.replicaprivate.pt

For any questions regarding the processing of your personal data, please contact us using the details above.

3. What Personal Data Do We Collect?

Réplica Private may collect and process the following categories of personal data.

Data Provided Directly by the Data Subject

• Full name;
• Email address;
• Telephone number;
• Residential or business address;
• Nationality;
• Information relating to real estate interests and preferences;
• Information required for the financial qualification of buyers or investors;
• Content of messages submitted through contact forms;
• Information provided during meetings, property viewings, events, or business communications.

Automatically Collected Data

When you visit our website, we may automatically collect certain technical information, including:

• IP address;
• Browser type;
• Operating system;
• Domain name;
• Date and time of access;
• Pages visited;
• Time spent on the website;
• Clickstream data;
• Traffic source and referral information.

This information helps us improve website performance, user experience, security, and the relevance of the content presented.

4. How Do We Use Your Personal Data?

The personal data we collect may be used for the following purposes.

Provision of Our Services

• Managing enquiries and contact requests;
• Real estate brokerage and advisory services;
• Scheduling and managing meetings and property viewings;
• Presenting property opportunities;
• Managing purchase, sale, lease, or investment processes;
• Providing customer support and assistance.

Marketing and Communications

Subject to your consent where legally required, your personal data may be used for:

• Sending newsletters;
• Informing you about new property listings;
• Invitations to events and private presentations;
• Communicating investment opportunities;
• Corporate and institutional communications;
• Market research and customer satisfaction surveys.

You may withdraw your consent at any time.

Service Improvement and Website Optimisation

Your personal data may also be used to:

• Personalise content and browsing experiences;
• Improve our services and digital platforms;
• Analyse website usage trends and visitor behaviour;
• Develop new services and business solutions;
• Maintain the security and integrity of our systems.

5. Legal Basis for Processing

Personal data is processed on one or more of the following legal grounds:

• Consent of the data subject;
• Performance of a contract or pre-contractual measures;
• Compliance with legal obligations;
• Legitimate interests pursued by Réplica Private in the conduct and development of its business activities.

6. Data Retention

Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

Examples of retention periods include:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.

7. Sharing of Personal Data with Third Parties

Réplica Private does not sell, rent, or otherwise commercialise personal data.

Personal data may be shared with:

• Companies within the Réplica Group;
• Technology and IT service providers;
• CRM platform providers;
• Web hosting providers;
• Digital marketing service providers;
• Legal and accounting advisors;
• Public authorities, regulators, or governmental bodies where required by law.

All third-party service providers are contractually bound by strict confidentiality and data protection obligations.

Data subjects may request additional information regarding the recipients of their personal data.

8. International Data Transfers

Some of the service providers used by Réplica Private may be located outside the European Economic Area (EEA).

Whenever international transfers occur, Réplica Private will ensure that appropriate safeguards are implemented in accordance with Articles 44 and following of the GDPR, including the use of Standard Contractual Clauses approved by the European Commission or any other legally recognised transfer mechanism.

9. Information Security

Réplica Private implements appropriate technical and organisational measures to protect personal data against:

• Unauthorised access;
• Unlawful disclosure;
• Alteration;
• Loss;
• Accidental or unlawful destruction.

Personal data is stored in secure environments and is accessible only to authorised individuals with a legitimate business need.

While we strive to protect personal data through industry-standard security measures, no method of transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute protection against all potential risks.

10. Cookies

This website uses cookies and similar technologies to enhance the user experience.

Cookies may be used to:

• Remember user preferences;
• Improve website performance;
• Analyse browsing patterns and website traffic;
• Personalise content and services;
• Measure the effectiveness of digital marketing campaigns.

Users may configure their browser settings at any time to reject or delete cookies.

Please note that disabling certain cookies may affect the functionality and performance of the website.

Further information can be found in our Cookie Policy.

11. Links to Third-Party Websites

This website may contain links to external websites operated by third parties.

Réplica Private is not responsible for the privacy practices, policies, or content of such websites.

We recommend reviewing the privacy policies of any third-party websites before providing personal information.

12. Data Subject Rights

Under applicable data protection legislation, data subjects have the right to:

• Access their personal data;
• Request rectification of inaccurate or incomplete data;
• Request erasure of personal data ("right to be forgotten");
• Request restriction of processing;
• Object to processing;
• Request data portability;
• Withdraw consent at any time;
• Not be subject solely to automated decision-making processes.

Requests regarding these rights may be submitted to:

media@replica.pt

Réplica Private will respond within the time limits established by applicable law.

13. Confidentiality of Off-Market Properties

Given the exclusive nature of the services provided by Réplica Private, enhanced confidentiality procedures are implemented regarding information supplied by property owners, investors, and qualified buyers.

Information relating to properties marketed on a confidential or off-market basis will only be disclosed to appropriately qualified prospective purchasers and only where authorised by the property owner or supported by a valid contractual basis.

14. Complaints

If you believe that your personal data is being processed in breach of applicable data protection laws, you have the right to lodge a complaint with the competent supervisory authority:

Portuguese Data Protection Authority (CNPD)
Rua de São Bento, No. 148
1200-821 Lisbon
Portugal

Website: https://www.cnpd.pt

15. Changes to this Privacy Policy

Réplica Private reserves the right to amend or update this Privacy Policy at any time, particularly to reflect legislative, technological, or operational changes.

Any updated versions will be published on this website, and users are encouraged to review this page periodically.

16. Contact Information

For any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Réplica Private
Email: media@replica.pt
Telephone: +351 926 730 370
Website: www.replicaprivate.pt